From AI pilots to production outcomes.
Leading with AI. Innovating with Digital.
Agentic AI, Contact Center AI and Enterprise AI — advised, implemented and run on the platforms you've already invested in. Shipped in 90 days, with the audit trail your risk team needs.
30 minutes with a practitioner — not a sales rep. We bring a written hypothesis for your top use case.
- Fortune 500 Health System
- Global BPO
- Top-10 US Bank
- National Insurer
- Global Retailer
- Managed Care Payer
- Cloud Hyperscaler
- Global SaaS
Named client logos available under NDA on request.
- 100+
- Enterprise transformations
- 90 days
- To first production agent
- 10+
- Certified platforms
- US + India
- Follow-the-sun delivery
Certified across every major AI and contact-center ecosystem
What enterprise leaders partner with us for.
Six outcomes across Enterprise AI, business automation and the contact center. Full solution catalog on the services page.
Cut AHT and deflect Tier-1 with Agentic AI
Customer, employee and back-office agents that safely complete work end-to-end.
Voice AI · Agent Assist · Auto-QA · IVA / IVR modernization
Move from AI pilots to a governed operating model
Reference architectures, responsible AI and the org design to scale.
LLM platform · RAG · Evaluation harness · Model governance
Automate revenue-cycle and back-office workflows
Intake, extract, decide, exception-handle — from request to resolution.
IDP · RPA replacement · Case routing · Exception handling
Make your data ready for AI to scale
Governed retrieval and modern data foundations that AI can trust.
Data modernization · Vector stores · Knowledge graphs · MLOps
Modernize the contact center end-to-end
Strategy, platform selection, implementation and run — across every major CCaaS.
CCaaS migration · WFO · Quality automation · Analytics
Ship high-containment Voice AI
Natural voice bots that deflect Tier-1 volume on your existing CCaaS.
Amazon Connect · Genesys · NICE · Five9 · Google CCAI
Proof of production — not proof of concept.
Every study below is a live enterprise deployment with a measurable business outcome and an audit trail the risk team signed off on.
Agentic claims triage in production — replacing a 14-step manual workflow with an evaluated agent stack.
Amazon Connect, internal systems of record and human review on every high-risk action — shipped in 12 weeks with a full evaluation harness the risk team signed off on.
Agentic RCM denial workqueue for a Fortune 100 health system.
Life insurer FNOL voice AI on a leading CCaaS.
National retailer contact-center cutover with zero brownout.
Deep patterns in the industries where AI has to work.
Reference architectures, use-case libraries and delivery pods tuned for the operating reality of each vertical.
Explore industriesAdvise → Implement → Run.
One engagement ladder from readiness through managed operations. No handoffs between firms.
- 01Advise
Readiness, business case and target operating model. Strategy & consulting with a written hypothesis.
Explore strategy & consulting - 02Implement
Design, build, integrate and evaluate on your chosen platforms — with governance from day one.
See how we implement - 03Run
Managed operations, or embedded pods and platform-certified talent under one SLA.
See managed services & pods
Bring your top use case. We'll bring a written hypothesis.
30 minutes with a Pronix practitioner — not a sales rep. You leave with a written hypothesis and a reference architecture for the highest-value AI, CX or contact-center opportunity in your operating model.
No deck. No obligation. We come prepared for your industry and platform stack.