Cloud contact center platforms we design, migrate and run.
End-to-end consulting and implementation for the leading CCaaS platforms — assessment, design, pilot, rollout, integration and managed operations.
Elastic, pay-per-use CCaaS from AWS with deep integration into Amazon Q, Bedrock, Lex and Kinesis.
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Journey orchestration, AI and workforce engagement on a modern composable CCaaS foundation.
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Enterprise-scale CCaaS with Enlighten AI, market-leading WFO and one of the deepest analytics footprints.
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Pragmatic cloud contact center with strong voice, digital and Intelligent Virtual Agent capabilities.
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Salesforce Agentforce agents for Service, Sales, Marketing and Commerce — grounded on Data Cloud and governed by the Einstein Trust Layer.
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Conversational AI-first CCaaS on Google Cloud — Dialogflow CX, Gemini Agent Assist and CCAI Insights on BigQuery + Vertex AI.
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Microsoft Dynamics 365 Contact Center — AI-first CCaaS tightly integrated with Dynamics 365 CRM, Teams, Azure OpenAI and the Copilot ecosystem.
Explore capabilities →Virtual agents, copilots and AI assistants that actually scale.
Build enterprise-grade conversational AI across voice, chat and messaging — with deterministic flows, generative playbooks, grounding and governance.
Kore.ai Agent Platform plus AI for Service, Work, Process and industry suites for Healthcare, Banking, Retail, IT, HR and Recruiting.
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Enterprise conversational AI with deterministic flows, Gemini-powered generative playbooks and Vertex AI grounding — omnichannel across voice, web and messaging.
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Microsoft Copilot Studio — build, test and publish secure AI copilots across Microsoft 365, Teams, Dynamics 365 and custom channels with centralized governance.
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IBM watsonx.ai and watsonx Assistant — governed conversational and agentic AI grounded on watsonx.data with built-in bias, drift and MRM documentation.
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Retell AI — build and deploy natural-sounding voice agents for inbound and outbound phone workflows with low-latency conversation orchestration.
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Amazon Lex V2 — automatic speech recognition and natural-language understanding for AWS-native voice and chat bots, wired straight into Amazon Connect, Lambda and Bedrock.
Explore capabilities →Certified on the platforms — accountable for the integration between them.
Routing, telephony, CRM, knowledge and AI services rarely live in one product. Our engineers own the joins: contact flows, APIs, data pipelines and observability across your existing estate.
Foundation models and AI clouds we build on.
When you standardize on a foundation-model platform — for copilots, agents or RAG — we implement, ground and govern it end-to-end. Same six-step delivery, wired into your data and identity.
Azure AI Foundry, Azure OpenAI Service and Azure AI Search — build, ground and govern enterprise copilots on your Microsoft data estate.
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OpenAI Enterprise, ChatGPT Enterprise and the OpenAI API — frontier reasoning, custom GPTs and Assistants with enterprise controls and no training on your data.
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Anthropic Claude (Sonnet, Opus, Haiku) — long-context, tool-using assistants and agents with a safety-first design, delivered via API or Bedrock.
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Amazon Bedrock — Claude, Llama, Mistral, Titan and Nova on a single API, with Guardrails, Knowledge Bases and Agents, natively integrated with AWS data.
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Vertex AI — Gemini, third-party and open models with grounding on BigQuery, Vertex AI Search and Agent Builder for enterprise RAG and agents.
Explore capabilities →Most enterprises don't run just one platform. Neither do we.
Regional acquisitions, per-BU standards and vendor consolidation programs mean multi-platform is the norm. We support CCaaS, conversational AI and enterprise AI platforms under one delivery contract.