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Unified retrieval layer, not five
60%
Faster time-to-value on new AI use cases
100%
Retrieval respects source-system ACLs
90 days
Foundation live for the first flagship use case
The enterprise challenge

Model quality is capped by data quality.

Every stalled AI program traces back to the same root causes: knowledge lives in dozens of tools, entitlements aren't respected in retrieval, and integrations were built for humans, not agents. We close that gap with a reusable foundation.

  • Knowledge is scattered
    SharePoint, Confluence, ServiceNow, product docs, EHRs and CRMs — with no unified, permission-aware retrieval layer.
  • Retrieval ignores entitlements
    Naive RAG surfaces content users shouldn't see. Enterprise retrieval must respect role, region, tenant and record-level ACLs.
  • Integrations aren't agent-ready
    Systems of record expose human UIs, not scoped, idempotent, auditable tool calls for AI agents to use safely.
Capabilities

A reusable foundation across every AI use case.

Data readiness, retrieval, integrations and quality — engineered once, reused everywhere.

01
Data readiness assessment

Inventory of sources, quality, lineage, sensitivity and access — with a prioritized remediation plan tied to use cases.

02
RAG-grade knowledge platform

Ingestion, chunking, embeddings, hybrid search, reranking and evaluation — with entitlement-aware retrieval.

03
Vector & retrieval infrastructure

Managed vector databases (pgvector, OpenSearch, Pinecone, Azure AI Search) and hybrid retrieval patterns proven at enterprise scale.

04
Enterprise integrations & connectors

Scoped, permissioned tool APIs for CRM, EHR, ERP, ITSM, CCaaS and internal systems — designed for AI agent consumption.

05
MDM & entity resolution

Golden records for customer, member, provider, patient and product — the identity backbone agents rely on.

06
Data quality & observability

Freshness, drift, PII, redaction and lineage monitoring — with alerting into your existing data platform.

How we deliver

A six-step model, from assessment to managed operations.

Every engagement follows the same rhythm — so business, IT and delivery stay aligned from opportunity to outcome.

01
Assess

Source inventory, data quality, entitlements, gaps.

02
Design

Retrieval architecture, connectors, MDM strategy.

03
Pilot

One flagship use case on the new foundation.

04
Implement

Ingestion, vector store, connectors, observability.

05
Scale

Onboard additional use cases, teams and domains.

06
Operate

Managed ops — freshness, evals, connector health.

Where it lands

Use cases already in production with enterprise clients.

Enterprise-wide RAG platform

One governed retrieval layer across every business unit instead of five parallel builds.

Agent-ready system connectors

Scoped tool APIs for Salesforce, ServiceNow, Epic, SAP and Workday — with auth, audit and idempotency built in.

Provider / member / customer 360

Entity-resolved golden records that ground agent decisions in the right record every time.

Knowledge quality program

Ownership, review cycles and freshness SLAs for the content agents rely on.

Runs on

Partner platforms we implement

  • AWS Bedrock logo
  • Azure OpenAI logo
  • Google Cloud logo
  • IBM watsonx logo
  • Kore.ai logo
  • Salesforce Agentforce logo
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Industry patterns

Industries where this ships fastest

  • Healthcare Providers
  • Health Payers
  • Financial Services
  • Insurance
  • Retail & Ecommerce
  • BPO
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Frequently asked

Questions buyers ask us first.

Do we need a new data platform?
Usually no. We build the retrieval and integration layer on top of your existing Snowflake, Databricks, Fabric or cloud data warehouse — not around it.
How is this different from a data lake project?
This is retrieval and integration engineered for AI agents — permission-aware, latency-bound, and evaluated continuously. A lake stores data; this makes data usable by agents.
Which vector database do you recommend?
Choice is per workload. We routinely deploy pgvector, OpenSearch, Pinecone and Azure AI Search — selected on latency, scale, cost and existing footprint.
How do you handle entitlements?
Retrieval enforces the source-system ACLs at query time — user, role, region, tenant and record-level — with full audit trace.
Next step

Book a working session with our data & ai foundations services team.

30 minutes. Your architecture, your data, your KPIs. You leave with a concrete pilot outline and a business case worth defending.