
43% advisor productivity gain at a global wealth manager — RAG copilot for client meetings
A global wealth manager's advisors spent hours prepping every client meeting across research, holdings and suitability. pronix.ai shipped a RAG copilot grounded on sanctioned research and CRM — 43% prep-time gain, faster suitability reviews and full SEC 17a-4 archival.
Global wealth manager, 6,200 advisors · Microsoft Copilot Studio · Azure AI Search · Salesforce Financial Services Cloud
- Client
- Global wealth manager, 6,200 advisors
- Industry
- Financial Services
- Platform
- Microsoft Copilot Studio · Azure AI Search · Salesforce Financial Services Cloud
*Representative outcome; results vary by client, scope and platform configuration.
The challenge
Advisors juggled six research portals, two CRMs and a suitability workbook per meeting. Compliance couldn't archive advisor prep artifacts, and new-hire ramp was 9 months.
Our approach
Grounded on sanctioned corpora only
Copilot could cite only firm-approved research and CRM data — no open-web fallback, no hallucinated fund facts.
Meeting brief as a first-class output
One-click meeting brief with holdings, drift, suitability flags and talking points — advisor edits, doesn't drafts.
17a-4 compliant archive
Every prompt, response and cited document archived to WORM storage with the advisor and client tags — audit-safe by construction.
Suitability guardrail
Any product mention hard-checked against the client's IPS before it appeared in the brief.
New-hire ramp track
Copilot doubled as a training surface — new advisors used it to shadow how senior advisors framed conversations.
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92 dialog flows migrated with zero client-facing outage at an investment management firm
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Read →Illustrative case study. Scenarios, metrics, quotes and client details are representative composites based on Pronix engagements and industry benchmarks unless a named client is shown with written consent. Outcomes vary by client, scope, data quality and platform configuration. Nothing on this page is a guarantee, warranty or professional advice. See our Terms of Use for the full disclaimer.
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