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Case study · Financial Services · RAG

43% advisor productivity gain at a global wealth manager — RAG copilot for client meetings

A global wealth manager's advisors spent hours prepping every client meeting across research, holdings and suitability. pronix.ai shipped a RAG copilot grounded on sanctioned research and CRM — 43% prep-time gain, faster suitability reviews and full SEC 17a-4 archival.

Client
Global wealth manager, 6,200 advisors
Industry
Financial Services
Platform
Microsoft Copilot Studio · Azure AI Search · Salesforce Financial Services Cloud
By pronix.ai CX Engineering7 min readQ1 2026
-43%
Meeting prep time
+31%
Client meetings per advisor per week
9mo → 5mo
New-hire time-to-productivity
100%
SEC 17a-4 archival coverage

*Representative outcome; results vary by client, scope and platform configuration.

The challenge

Advisors juggled six research portals, two CRMs and a suitability workbook per meeting. Compliance couldn't archive advisor prep artifacts, and new-hire ramp was 9 months.

Our approach

Step 01

Grounded on sanctioned corpora only

Copilot could cite only firm-approved research and CRM data — no open-web fallback, no hallucinated fund facts.

Step 02

Meeting brief as a first-class output

One-click meeting brief with holdings, drift, suitability flags and talking points — advisor edits, doesn't drafts.

Step 03

17a-4 compliant archive

Every prompt, response and cited document archived to WORM storage with the advisor and client tags — audit-safe by construction.

Step 04

Suitability guardrail

Any product mention hard-checked against the client's IPS before it appeared in the brief.

Step 05

New-hire ramp track

Copilot doubled as a training surface — new advisors used it to shadow how senior advisors framed conversations.

For Head of WealthFor CIOFor Chief Compliance Officer

Illustrative case study. Scenarios, metrics, quotes and client details are representative composites based on Pronix engagements and industry benchmarks unless a named client is shown with written consent. Outcomes vary by client, scope, data quality and platform configuration. Nothing on this page is a guarantee, warranty or professional advice. See our Terms of Use for the full disclaimer.

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