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Health plans · prior authorization

Model prior authorization automation without automating clinical denials.

Built for payer operations, clinical services and digital leaders. Auto-approval, reviewer productivity, avoidable appeals and provider abrasion in one CMS-aware model.

Your inputs

Benchmarks show typical enterprise ranges — override every field with your own numbers.

All lines of business in scope

Benchmark: 500k–5M for a regional to national plan

Intake, clinical review, documentation and QA

Benchmark: $18–$40 blended across nurse and MD review

45%

Deterministic approvals only — denials stay with clinicians

Benchmark: 35–60% on codified service categories

25%

From chart summarisation and criteria pre-population

Benchmark: 18–30%

8%

Share of requests that generate an appeal

Benchmark: 5–12%

Clinical review, correspondence and regulatory handling

Benchmark: $120–$300

20%

From consistent criteria and complete first-pass documentation

Benchmark: 15–30%

0.35 calls

Inbound calls chasing authorization status

Benchmark: 0.25–0.60

Benchmark: $5–$9 fully loaded

Interoperability APIs, clinical NLP, policy engine and governance

Benchmark: $800k–$2M

Annual operating savings
$22,212,000

Review, appeals and provider-contact cost removed across the authorization lifecycle.

Requests auto-approved540,000 / yr
Review cost avoided$16,926,000
Appeals avoided19,200 / yr
Provider calls deflected252,000 / yr
Simple payback0.6 months
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Directional estimate. Auto-approved cases retain 10% of review cost for audit sampling; adverse determinations always remain with licensed clinical reviewers.

Three-scenario view

Finance reviewers expect a range. These scenarios flex adoption and implementation cost around the model you entered.

Conservative
$15,379,650
1.0 mo payback

Slower adoption, higher integration effort

Base caseYour inputs
$22,212,000
0.6 mo payback

Your inputs as entered

Aggressive
$26,565,750
0.4 mo payback

Strong sponsorship, clean data, phased scale-up

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Send us the brief and a delivery lead validates these assumptions against your data, then replies with indicative scope, timeline and commercial options.

CalculatorModel prior authorization automation without automating clinical denials. — routed to this team

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How enterprise leaders use this model

Which prior authorization steps can safely be automated?
Intake, clinical document extraction, policy matching and auto-approval against deterministic criteria. Denials and clinically ambiguous cases stay with licensed reviewers — the model never automates an adverse determination.
How does CMS interoperability change the business case?
CMS-0057-F turnaround requirements make manual review economically hard to sustain. Automating intake and criteria matching is usually the fastest path to compliant turnaround without adding nurse reviewer headcount.
Where do appeals savings come from?
Consistent criteria application and complete documentation at first pass reduce avoidable denials, which in turn cuts appeals volume. Each avoided appeal removes both review labour and downstream call volume.
What auto-approval rate is realistic?
Plans typically reach 35–60% auto-approval on high-volume, well-codified service categories such as imaging and durable medical equipment.
How this calculator works

What is the ROI of AI in payer prior authorization?

Prior authorization AI value comes from auto-approving requests that clearly meet criteria, lifting clinical reviewer productivity on the remainder, avoiding downstream appeals caused by inconsistent determinations, and removing provider status calls from the contact center — all inside CMS turnaround requirements.

Ungated — results appear instantly, no email required.

What you enter

  • Annual prior authorization request volume
  • Share meeting criteria cleanly (auto-approvable %)
  • Loaded cost of a nurse or clinical reviewer touch
  • Appeal rate and cost per appeal
  • Provider status-call volume and cost per call

How it is calculated

  1. 1.Separate auto-approvable requests from those needing clinical review.
  2. 2.Value removed reviewer touches at the loaded clinical cost.
  3. 3.Apply the appeal-rate reduction from more consistent determinations.
  4. 4.Value deflected provider status calls at contact-center cost.
  5. 5.Subtract platform, integration and compliance investment.

What you get back

  • Reviewer capacity returned
  • Appeals and status calls avoided
  • Turnaround-time improvement against CMS thresholds
  • Net annual benefit and payback

Built for: Utilization management, clinical operations and digital leaders at health plans.

Can AI issue a prior authorization denial?

No. Auto-approval against published criteria is the automatable path; adverse determinations require qualified clinical review. Business cases that assume automated denials are both non-compliant and unbuildable.

Where does prior authorization AI create the most value?

In the clean-approval lane and in the provider communication around status, which together account for a disproportionate share of volume without carrying clinical determination risk.