Solutions Consultant — Kore.ai Agent Platform & Enterprise Conversational AI
Lead Kore.ai-focused sales engineering for Agent Platform (Artemis), Contact Center AI, Agent AI and Search AI/RAG opportunities with enterprise buyers, including end-to-end AI agent development and implementation for production deployments and scaling.
About Pronix.ai
Pronix.ai is a specialized AI & CX Systems Integrator helping enterprises turn AI investments into measurable business results — lower cost to serve, faster resolution times, higher customer satisfaction and automation that holds up to audit. We take programs from strategy and pilots to production outcomes across Enterprise AI & Agentic AI, CX & Contact Center AI and AI Business Automation, delivered on the platforms enterprises already run — Amazon Connect, AWS Bedrock, Genesys Cloud CX, NICE CXone, Five9, Kore.ai, Salesforce Agentforce, Microsoft Azure AI and Google Cloud — plus the enterprise AI platforms OpenAI Enterprise, Gemini Enterprise and Claude Enterprise — backed by 100+ enterprise clients worldwide with 24×7 managed operations from the US and India.
Responsibilities
- Architect Kore.ai Agent Platform (Artemis), Contact Center AI, Agent AI and Search AI/RAG solutions during pre-sales and pilot design.
- Scope end-to-end AI agent development and implementation engagements — from design through production deployments and scaling — and define the success criteria for them.
- Partner with sales, delivery and Kore.ai field teams, including the top Kore.ai FDE roles (Agent AI, Contact Center AI and Search AI/RAG FDEs), to shape SOWs, implementation scope and success criteria.
- Run discovery, demos and POCs that map Kore.ai capabilities to CX, ROI and governance outcomes.
Skills & experience
- 4+ years in pre-sales or solutions consulting for enterprise CX / Conversational AI platforms.
- Hands-on experience with Kore.ai XO Platform, Agent Platform (Artemis), Contact Center AI, Agent AI or Search AI/RAG.
- Working understanding of AI agent development and implementation lifecycles for production deployments and scaling.
- Strong executive communication, demo craft and comfort in multi-stakeholder deals.
Expected outcomes
- Raise win rates on Kore.ai-led pursuits through credible demos, POCs and solution design.
- Produce delivery-ready SOWs that delivery teams can execute without re-scoping.
- Become the recognized Kore.ai technical authority for Pronix's US sales organization.
Applicant notices
- Equal opportunity employer: All qualified applicants are considered; hiring decisions are merit-based.
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- Compensation: Compensation is discussed during the process and confirmed in an offer conversation.
- Recruitment fraud: Pronix never charges fees at any hiring stage; apply only via pronix.ai.
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