Pre-Sales Consultant — AI/CX/CCaaS Solutions
Support pre-sales and solution design across Pronix's AI, CX and CCaaS portfolio — Agentic AI, Contact Center AI and enterprise contact-center platform opportunities.
About Pronix.ai
Pronix.ai is a specialized AI & CX Systems Integrator helping enterprises turn AI investments into measurable business results — lower cost to serve, faster resolution times, higher customer satisfaction and automation that holds up to audit. We take programs from strategy and pilots to production outcomes across Enterprise AI & Agentic AI, CX & Contact Center AI and AI Business Automation, delivered on the platforms enterprises already run — Amazon Connect, AWS Bedrock, Genesys Cloud CX, NICE CXone, Five9, Kore.ai, Salesforce Agentforce, Microsoft Azure AI and Google Cloud — plus the enterprise AI platforms OpenAI Enterprise, Gemini Enterprise and Claude Enterprise — backed by 100+ enterprise clients worldwide with 24×7 managed operations from the US and India.
Working at Pronix in Hyderabad, India
Our India team works directly on enterprise AI and contact center programs for global clients — architecture, implementation and production support on platforms such as Amazon Connect, AWS and leading CX suites. You join delivery teams, not a bench.
Apply only through pronix.ai. Pronix never charges fees at any stage of recruitment.
See all India openings →Responsibilities
- Develop solution proposals, SOWs and effort estimates for Agentic AI, Contact Center AI and CCaaS implementations and migrations.
- Run demos, proof-of-concepts and RFP responses across AWS Bedrock, Kore.ai Agent Platform, Salesforce Agentforce, Amazon Connect, Genesys Cloud, NICE CXone, Five9 and Dynamics 365 Contact Center.
- Collaborate with US sales, delivery and partner teams to shape winning, delivery-ready AI and CX deals.
Skills & experience
- 3+ years in pre-sales, solutions consulting or implementation for enterprise AI, CX or CCaaS platforms.
- Hands-on exposure to at least one AI platform (AWS Bedrock, Kore.ai Agent Platform, Salesforce Agentforce) and one CCaaS platform (Amazon Connect, Genesys Cloud, NICE CXone, Five9, Dynamics 365 Contact Center) — or similar AI/CX platforms and solutions.
- Strong communication, stakeholder management and comfort working across US and India time zones.
Expected outcomes
- Produce proposals and RFP responses that measurably raise pursuit win rates.
- Deliver demos and POCs that convert qualified opportunities into signed SOWs.
- Ensure every scoped deal is delivery-ready, with estimates delivery teams stand behind.
Applicant notices
- Equal opportunity employer: All qualified applicants are considered; hiring decisions are merit-based.
- Applicant privacy: Your emailed CV is used only to evaluate your application. Privacy Policy.
- Compensation: Compensation is discussed during the process and confirmed in an offer conversation.
- Recruitment fraud: Pronix never charges fees at any hiring stage; apply only via pronix.ai.
Find your next role at pronix.ai.
Browse all open positions across the US and India.