Partner Sales Manager — AI/CX/CCaaS Ecosystem
Build and grow Pronix's indirect partner ecosystem — GSIs, BPOs, SIs, referral partners and technology alliance partners — so partners bring AI, CX and CCaaS opportunities to Pronix and win together with our delivery teams.
About Pronix.ai
Pronix.ai is a specialized AI & CX Systems Integrator helping enterprises turn AI investments into measurable business results — lower cost to serve, faster resolution times, higher customer satisfaction and automation that holds up to audit. We take programs from strategy and pilots to production outcomes across Enterprise AI & Agentic AI, CX & Contact Center AI and AI Business Automation, delivered on the platforms enterprises already run — Amazon Connect, AWS Bedrock, Genesys Cloud CX, NICE CXone, Five9, Kore.ai, Salesforce Agentforce, Microsoft Azure AI and Google Cloud — plus the enterprise AI platforms OpenAI Enterprise, Gemini Enterprise and Claude Enterprise — backed by 100+ enterprise clients worldwide with 24×7 managed operations from the US and India.
Working at Pronix in Hyderabad, India
Our India team works directly on enterprise AI and contact center programs for global clients — architecture, implementation and production support on platforms such as Amazon Connect, AWS and leading CX suites. You join delivery teams, not a bench.
Apply only through pronix.ai. Pronix never charges fees at any stage of recruitment.
See all India openings →Responsibilities
- Recruit, onboard and manage channel and alliance partners — GSIs, BPOs, SIs, referral partners and technology alliance partners — across AI, CX and CCaaS.
- Create joint business plans, enablement programs and partner playbooks covering Pronix's Advise → Implement → Run model and solution practices.
- Generate and manage partner-sourced pipeline — deal registration, co-selling support and joint pursuit teams with partner sellers and delivery leads.
- Run partner governance — QBRs, incentive and margin structures, co-marketing — with platform partners such as Amazon Connect, Genesys, NICE, Kore.ai, Salesforce and AWS, or similar AI/CX platforms.
Skills & experience
- 5+ years in partner, channel or alliance management within IT services, CCaaS, CX or AI ecosystems.
- Track record of recruiting and enabling channel partners and growing partner-sourced revenue quarter over quarter.
- Working knowledge of partner platform ecosystems — Amazon Connect, Genesys Cloud, NICE CXone, Kore.ai, Salesforce Agentforce, AWS AI services — or similar AI/CX platforms and solutions.
- Strong relationship building, program management and executive communication; comfort working across US and India time zones.
Expected outcomes
- Grow partner-sourced revenue quarter over quarter from an active partner portfolio.
- Onboard and enable partners to the point where they independently register qualified deals.
- Run a predictable partner governance cadence (QBRs, joint plans) across the ecosystem.
Applicant notices
- Equal opportunity employer: All qualified applicants are considered; hiring decisions are merit-based.
- Applicant privacy: Your emailed CV is used only to evaluate your application. Privacy Policy.
- Compensation: Compensation is discussed during the process and confirmed in an offer conversation.
- Recruitment fraud: Pronix never charges fees at any hiring stage; apply only via pronix.ai.
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