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Careers — India

AI Solutions Delivery — Technical Program Manager

Hyderabad, IndiaAIImplementation

Run multi-workstream agentic AI and contact-center programs from mobilization through scale, with delivery governance and OKR/KPI management.

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About Pronix.ai

Pronix.ai is a specialized AI & CX Systems Integrator. We help enterprises move from AI strategy and pilots to production outcomes across Enterprise AI & Agentic AI, CX & Contact Center AI, and AI Business Automation — designing, building and scaling governed AI systems on platforms including Amazon Connect, AWS Bedrock, Salesforce Agentforce, Kore.ai, Genesys Cloud, NICE CXone and Microsoft Azure AI. Our teams work across the US and India alongside enterprise leaders, platform partners, and BPO/GSI delivery partners.

Responsibilities

  • Own multi-workstream agentic AI and CX program delivery: scope, schedule, budget, risk and stakeholder management.
  • Run delivery governance, OKR/KPI tracking and executive reporting across parallel workstreams.
  • Coordinate FDE, engineering, pre-sales and partner teams to keep production programs on plan.

Requirements

  • 8+ years delivering enterprise AI, contact-center or digital transformation programs; PMP/PgMP or equivalent preferred.
  • Hands-on experience with AI agent, CCaaS or LLM-based programs in production.
  • Strong client communication and delivery governance discipline.

Applicant notices

  • Equal opportunity employer: All qualified applicants are considered; hiring decisions are merit-based.
  • Applicant privacy: Your emailed CV is used only to evaluate your application. Privacy Policy.
  • Compensation: Compensation is discussed during the process and confirmed in an offer conversation.
  • Recruitment fraud: Pronix never charges fees at any hiring stage; apply only via pronix.ai.
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