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Salesforce · Agentic AI & CRM

Salesforce Agentforce, delivered with pronix.ai

Agentforce ships the agent runtime. We ship the operating model around it — data grounding, action guardrails, QA and the change management that gets adoption past pilot.

case deflection on serviced topics
41%case deflection on serviced topics
average handle time reduction
3.2 minaverage handle time reduction
discovery to production pilot
10 wksdiscovery to production pilot
Joint value

Why the two together

Grounded agents, not demo agents

We wire Agentforce to Data Cloud, knowledge and system-of-record actions so answers cite live records instead of stale articles.

Guardrails your risk team signs off

Action allow-lists, human-in-the-loop thresholds, full transcript retention and an evaluation harness that runs on every prompt change.

Co-sell aligned to the account team

We plan with the Salesforce account executive from discovery through go-live so scoping, security review and value realization stay on one timeline.

Joint offer

What we sell together

Scope your account team can quote directly — with the timelines we actually deliver against.

  1. 01Agentforce readiness assessment

    2 weeks

    Use-case shortlist, data-grounding gap analysis and a costed 90-day plan.

  2. 02Agentforce production pilot

    8–10 weeks

    Two agent topics live in production with evaluation harness, QA sampling and containment reporting.

  3. 03Scale & managed run

    Ongoing

    Topic expansion, prompt/version governance, model cost control and quarterly outcome reviews.

Salesforce Agentforce SpecialistSalesforce Data Cloud ConsultantService Cloud Consultant
Proof

Salesforce Agentforce programs we delivered

Health Payers

46% member-services deflection for a Medicare Advantage payer — CMS-safe agentic AI

A regional Medicare Advantage payer was buckling under AEP call volume for benefits, PCP changes, ID cards and prior-auth status. pronix.ai deployed Salesforce Agentforce on Health Cloud with Amazon Connect voice and CMS-safe guardrails — 46% deflection and CSAT flat through AEP.

Deflection on top-5 intents
46%Deflection on top-5 intents
Abandon rate through AEP
-11ptAbandon rate through AEP
Member CSAT
+0.2ptMember CSAT
Benchmarks

Data to use in joint campaigns

Free to cite in partner content with attribution and a live link.

Partner link kit

Everything your marketing team needs to publish the joint listing — boilerplate, a linked description and a citation for the benchmark data.

Partner directory boilerplate

Approved description for your partner listing.

pronix.ai is an AI, CX and contact center delivery partner that implements Salesforce Agentforce for regulated enterprises — grounding agents in Data Cloud, enforcing action guardrails and running the QA and evaluation programs that hold accuracy after go-live.

HTML listing snippet

Includes the reciprocal link to this joint page.

<p><strong>pronix.ai</strong> — <a href="https://pronix.ai/partners/co-marketing/salesforce-agentforce">Salesforce Agentforce implementation &amp; managed services</a>. pronix.ai is an AI, CX and contact center delivery partner that implements Salesforce Agentforce for regulated enterprises — grounding agents in Data Cloud, enforcing action guardrails and running the QA and evaluation programs that hold accuracy after go-live.</p>

Joint offer summary

One-line offer text for campaign pages.

Agentforce readiness assessment (2 weeks) — Use-case shortlist, data-grounding gap analysis and a costed 90-day plan. Learn more: https://pronix.ai/partners/co-marketing/salesforce-agentforce

Benchmark citation

Cite our published data in joint content.

Source: pronix.ai Authority Hub — https://pronix.ai/resources/authority-hub

Reuse is permitted with attribution and a live, followed link to the source page. Third-party product names are trademarks of their respective owners.

FAQ

Working with pronix.ai on Salesforce Agentforce

What does pronix.ai deliver that the platform doesn't?
Data grounding, action guardrails, evaluation harnesses, QA sampling and the operating model that keeps agentic service accurate after launch — plus the integration work into core systems outside Salesforce.
How fast can a joint Agentforce pilot reach production?
Eight to ten weeks for two agent topics, assuming data access and a named business owner are in place at kickoff.
Do you work alongside the Salesforce account team?
Yes. Joint programs run with the Salesforce account executive and solution engineer from discovery through value realization reviews.

Run a joint Salesforce Agentforce opportunity with us

Bring the account; we bring the delivery plan, the proof and the benchmark data your customer's finance team will ask for.

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