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pronix.ai — Enterprise AI, CX & Contact Center Solutions
NICE CXone · Talent

NICE-certified CXone talent, on demand.

CXone Mpower solution architects, Studio developers, WFO engineers, Enlighten Copilot / Autopilot specialists and admins — NICE-certified and cleared to bill. Three profiles in 48 hours.

48 hrs
3 vetted profiles delivered
NICE Elite
Certified partner bench
2 weeks
Typical time-to-billable
Role-specific
Why teams book Talent with Pronix
  • 48 hrs — 3 vetted profiles delivered
  • Business & program
  • Architects & engineers
  • Admins & ops
Book your working session

30 minutes, no slides. A senior delivery lead reviews your stack and gives you a concrete pilot outline.

Trusted by enterprise CX & digital teams
  • NICE CXone Mpower
  • Studio
  • Bot Builder
  • Enlighten Copilot
  • Enlighten Autopilot
  • WFM / QM
What you get

A working pilot in 90 days — not a 40-page slide deck.

01
Business & program

CX business analysts, CXone program managers and discovery leads who translate CX outcomes into Studio, routing and WFO designs.

02
Architects & engineers

NICE-certified CXone solution architects, Studio developers, Bot Builder engineers, integration developers and Enlighten AI specialists.

03
Admins & ops

Fractional CXone admins, WFM/QM analysts, reporting engineers and Enlighten model tuners — contract, contract-to-hire or managed pod.

Book a 30-min working session →
Proof

“Their CXone architect and two Studio developers were billing in a week — we shipped Enlighten Copilot in the second sprint.”

VP Contact Center Engineering — US retailer
3 roles filled in 7 days · Enlighten Copilot live in 6 weeks
FAQ

Questions buyers ask us first.

What NICE certifications do your engineers hold?
CXone Certified Implementation Partner, Studio Developer, Bot Builder, WFM/QM specialist and Enlighten AI accreditations — verified before benching.
Contract, contract-to-hire or managed pod?
All three. Individual contractors, staff-augmentation pods, or fully managed 3–7 person pods with a delivery lead and shared SLA.
Which NICE CXone certifications and specialisations do they hold?
CXone Certified Implementation Partner credentials across ACD, Studio, WFM, Enlighten AI and CXone Mpower — verified before we bench them.
How do they de-risk CXone migrations and cutovers?
Wave-based cutovers with side-by-side KPI parity (AHT, abandonment, CSAT), a rollback plan signed off before go-live and 30-day hypercare on every wave.
Can talent work in our CXone tenant?
Yes — SSO-scoped access, VDI, background-checked US persons, security-cleared engineers and IP assignment on every SOW.

Ready to see it in your stack?

30 minutes with a delivery lead. Your architecture, your KPIs, a concrete pilot outline you can defend internally.

Book a 30-min working session →
Book a 30-min working session →