Kore.ai Agent Platform talent, scarce skills on tap.
Agent Platform architects, bot developers, conversation designers and SmartAssist / AgentAssist engineers — Kore.ai-certified and cleared to bill. Three profiles in 48 hours.
- 48 hrs — 3 vetted profiles delivered
- Business & program
- Architects & engineers
- Admins & ops
30 minutes, no slides. A senior delivery lead reviews your stack and gives you a concrete pilot outline.
- Kore.ai Agent Platform 11
- Agent Platform
- SmartAssist
- AgentAssist
- GenAI Studio
- BankAssist
A working pilot in 90 days — not a 40-page slide deck.
Conversation designers, Kore.ai program managers and CX analysts who translate intents, journeys and containment goals into Agent Platform dialog tasks.
Agent Platform solution architects, bot developers, GenAI / LLM orchestration engineers, SmartAssist IVR specialists and AgentAssist integration engineers.
Fractional Agent Platform admins, NLP tuners, evaluation & guardrail engineers and reporting analysts — contract, contract-to-hire or managed pod.
“Kore.ai talent is nearly impossible to hire directly. Pronix put a certified architect and two bot devs on our project in a week.”
Questions buyers ask us first.
- How are rates structured?
- Hourly or monthly rates by role and seniority, quoted per engagement — fractional admins from 10 hours a week, individual contractors, or fully managed pods with a delivery lead. Managed pods typically land 30–45% below Big-4 fully-loaded contractor cost, and every SOW includes a replacement guarantee.
- What notice period applies?
- Engagements run on 30 days' written notice either way after an initial 90-day term. Replacements are provided at no additional onboarding cost if a profile is not performing.
- Where is your Kore.ai Bot Developers & Conversation Designers talent based?
- Onshore in the United States (Plainsboro, NJ headquarters), plus nearshore and offshore delivery from our Hyderabad Global Delivery Center and teams in Dubai and London — so you can mix time zones, security requirements and cost profile.
- What Kore.ai certifications do your engineers hold?
- Agent Platform Developer, Agent Platform Architect, SmartAssist and AgentAssist accreditations, and GenAI Studio specialization — verified before benching.
- Contract, contract-to-hire or managed pod?
- All three. Individual contractors, staff-augmentation pods, or fully managed pods with a delivery lead, conversation designer and shared SLA.
- Which Kore.ai accelerators do they bring?
- Prebuilt intents, dialog templates, XO Platform test harnesses and Agent Platform reference designs for BFSI, healthcare and telecom — production-hardened across enterprise deployments.
- How do they measure bot quality in production?
- Every bot ships with containment, escalation-quality, false-positive and turn-level CSAT dashboards, plus weekly tuning reviews with your CX owners.
- Can your team integrate the Agent Platform with our existing CCaaS?
- Yes — we have production reference integrations with Genesys Cloud, Amazon Connect, NICE CXone, Five9, Google CCAI and Avaya, plus Salesforce and ServiceNow for AgentAssist.
Ready to see it in your stack?
30 minutes with a delivery lead. Your architecture, your KPIs, a concrete pilot outline you can defend internally.
Book a 30-min working session →Go deeper on the platforms, services and talent behind this work.
- Kore.ai platform services
Reseller and strategic implementation partner for the Kore.ai Agent Platform.
- Kore.ai implementation
Full Kore.ai build, integration and managed run delivery.
- Talent Hub
All certified CCaaS, CX and AI roles by platform.