Migrate Kore.ai Agent Platform V1 to Agent Platform V2 in 90 days. Fixed price.
Kore.ai-certified pods migrate legacy Agent Platform V1 bots to the V2 Agent Platform — LLM orchestration, guardrails, Search AI grounding, evals and CCaaS re-integration, live in 90 days with zero container regression.
- Bot + agent inventory
- V1 → V2 delta analysis
- Skills + prompt migration plan
- V2 agents rebuilt
- Multi-LLM orchestration
- Enterprise guardrails wired
- Evaluation + eval sets
- Prod monitoring
- Post-migration hypercare
- 90 days — Fixed-price migration to production
- V1 inventory & mapping
- V2 rebuild wave
- Cutover & sunset
30 minutes, no slides. A senior delivery lead reviews your stack and gives you a concrete pilot outline.
- Kore.ai Agent Platform V1
- Kore.ai Agent Platform V2
- SmartAssist
- AgentAssist
- Search AI
- Amazon Connect
A working pilot in 90 days — not a 40-page slide deck.
We inventory every V1 dialog task, entity, FAQ, script and integration — then map each to a V2 agent, tool, knowledge source or workflow with an explicit deprecation list.
GenAI agents, orchestration, tool-use, Search AI grounding and CCaaS connectors built in V2 — with an eval suite that gates promotion between environments.
Shadow-mode parallel run, containment / CSAT parity gate, staged cutover by intent, then V1 tenant sunset and license reclamation.
“We moved 40+ V1 dialog tasks to V2 GenAI agents in 11 weeks — containment held, CSAT improved 6 points, and we retired V1 licenses in the same quarter.”
Questions buyers ask us first.
- What does 'fixed price' actually include?
- V1 inventory, V2 target design, agent + tool rebuild, Search AI grounding, guardrails, CCaaS re-integration, eval suite, shadow run, staged cutover, V1 sunset and 30 days of hypercare.
- Do we have to rebuild every V1 bot?
- No. We rank V1 bots by traffic, containment and business value — low-value bots are deprecated at migration, not rebuilt. Typical projects migrate 60–75% of the V1 estate.
- How do you protect containment during cutover?
- Shadow-mode parallel run with automated eval scoring on real production traffic — V2 only takes over an intent after it matches or beats V1 containment and CSAT.
- Which CCaaS platforms do you re-integrate with?
- Amazon Connect, Genesys Cloud, NICE CXone, Five9, Google CCAI and Twilio Flex — via native V2 connectors, SIPREC or streaming APIs.
- How do you handle LLM guardrails and hallucination?
- Every V2 agent ships with Kore.ai Guardrails, Search AI grounding, PII masking and a topic-scope firewall — tuned with your risk team pre-launch and locked in the eval suite.
Ready to see it in your stack?
30 minutes with a delivery lead. Your architecture, your KPIs, a concrete pilot outline you can defend internally.
Book a 30-min working session →