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pronix.ai — Enterprise AI, CX & Contact Center Solutions
Contact Center AI ROI · 6 minutes

Model the ROI of contact center AI — and get a board-ready business case.

Enter your seat count, AHT, ACW, containment and cost-per-contact. We model voice AI, agent assist and automated QA against peer-band benchmarks and hand back a business case you can defend.

6 min
To your business case
3-year
Cash-flow model
±10%
Sensitivity band on every input
Role-specific
Why teams book 6 minutes with Pronix
  • 6 min — To your business case
  • 3 AI workloads modelled
  • Peer-band benchmarks
  • Board-ready one-pager
Book your working session

30 minutes, no slides. A senior delivery lead reviews your stack and gives you a concrete pilot outline.

Trusted by enterprise CX & digital teams
  • Amazon Connect
  • Genesys Cloud
  • NICE CXone
  • Five9
  • Salesforce Agentforce
  • Google CCAI
What you get

A working pilot in 90 days — not a 40-page slide deck.

01
3 AI workloads modelled

Voice AI containment, agent assist and automated QA — each with its own volume, cost and adoption curve.

02
Peer-band benchmarks

Every input compared to Fortune 500 peer bands by industry. See where your baseline is aggressive vs conservative before your CFO does.

03
Board-ready one-pager

Emailed as a shareable PDF: assumptions, 3-year model, sensitivity ranges and the two decisions the board actually needs to make.

Model my ROI →
Proof

“The ROI model was the deck. We took it straight to the operating committee and got the pilot funded the same week.”

VP Contact Center — Global BPO, 1,200 seats
$4.8M/yr modelled · Pilot funded in 9 days
FAQ

Questions buyers ask us first.

What inputs do I need to have handy?
Seat count, average AHT, ACW, current containment rate, cost per contact, annual contact volume, current QA sampling rate. We provide industry defaults if you don't have a number.
Whose numbers are the benchmarks based on?
Our own Fortune 500 delivery engagements plus published industry data. Every benchmark cites its source in the report.
Can I share the report internally?
Yes — the PDF is branded as your business case, not our marketing. Includes your logo and CFO-appropriate assumptions.
Do I have to talk to sales?
No. The report is emailed instantly. Book a working session only if you want us to walk through the model against your actual data.
Which CCaaS platforms does the model support?
Platform-agnostic. The model works whether you're on Amazon Connect, Genesys, NICE, Five9, Salesforce Agentforce, Google CCAI or Dynamics 365.

Ready to see it in your stack?

30 minutes with a delivery lead. Your architecture, your KPIs, a concrete pilot outline you can defend internally.

Model my ROI →
Model my ROI →