Retail · Agentic AI
Retail AI — from browse to buy to service, without the wait.
Product discovery, pre-sales, order status, returns, loyalty and store associate copilots — grounded in commerce, OMS and inventory data.
40%+
Service deflection on order status and returns
20%
Conversion lift on assisted commerce
24×7
Multilingual coverage
Agentic orchestrationmulti-agent workflow
agentstools
Role-specific
Why teams book Agentic AI with Pronix
- 40%+ — Service deflection on order status and returns
- Commerce-grounded agents
- Service automation
- Store associate copilots
Book your working session
30 minutes, no slides. A senior delivery lead reviews your stack and gives you a concrete pilot outline.
Trusted by enterprise CX & digital teams
- Salesforce Commerce
- SAP
- Shopify
- Amazon Connect
- Genesys
- NICE CXone
What you get
A working pilot in 90 days — not a 40-page slide deck.
01
Commerce-grounded agents
Agents grounded in product catalog, inventory, order and loyalty data — with citations and safe fallbacks.
02
Service automation
Order status, returns, exchanges, refunds and loyalty questions handled end-to-end with human handoff on exceptions.
03
Store associate copilots
Mobile copilots for associates — product info, inventory lookup, clienteling and endless-aisle checkout support.
FAQ
Questions buyers ask us first.
- Which commerce platforms?
- Salesforce Commerce Cloud, SAP Commerce, Shopify Plus, custom headless stacks.
- Voice and chat?
- Both — deployed on Amazon Connect, Genesys or NICE CXone with unified transcripts and analytics.
- Peak season?
- Elastic architecture with load and failure evals to survive Black Friday and holiday spikes.
- Personalization?
- Consent-aware personalization grounded in your CDP/loyalty data — no cross-tenant leakage.
- How fast?
- One workflow live in 90 days behind a controlled canary.
Ready to see it in your stack?
30 minutes with a delivery lead. Your architecture, your KPIs, a concrete pilot outline you can defend internally.
Assess a Retail Workflow →